FAQs

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

Processing Order

What is the delivery time?

We are delivering completed websites within 12 days. If you need the express project select the “express delivery” option while making an order.

How long are your contracts?

Chocolate Umbrellas design packages are paid once. There is no monthly subscription or additional costs after completing the one-time payment. 

Can I upgrade my product / package? 

Yes, you can upgrade your current product or expand your package with additional features at any time.

Hosting & Domains

Do I need another web host?

No, you don’t need additional hosting. All our products are located on a powerful platform – Hostinger. You can extend your hosting package by simply accessing your cPanel account. Check prices.

Do you sell domains?

You can get your domain from our Partner Hostinger. If you already have an existing domain, we can connect it to your new website without any charges, or transfer it to your new hosting account for a one-time payment of 10€. 

Services & Offers

Which currencies and countries does Chocolate Umbrellas support?

With Chocolate Umbrellas Commerce, you can choose to charge in USD, AUD, CAD, CHF, CZK, DKK, EUR, GBP, HKD, ILS, MXN, MYR, NOK, NZD, PHP, PLN, RUB, SEK, SGD, or THB. Visit Stripe, PayPal, and Klarna to see if your country is supported.

How much does it cost to process payments through Chocolate Umbrellas Commerce?

There are no Chocolate Umbrellas transaction fees for any design package. Visit Stripe and PayPal, & Klarna for payment processing rates for your country.

Do you offer a premium services package?

Yes. Our Premium package combines our most advanced features.

Do you offer Enterprise solutions?

Yes. We work with VIPs, large companies, corporations, and businesses operating at scale to develop custom website solutions tailored to your needs.